Website Care Plans
Worry-free maintenance, security, and support for your website so that you can focus on what you do best - running your business.
Protect your investment. Measure your success.
You know your website is critical to your business, but are you actively protecting it and maximizing the value that it provides?
WordPress is living, breathing, software that is updated on a regular basis. Failing to apply these updates puts you at risk for being hacked or having your website injected with malware.
With my website care plans, you get someone you trust monitoring your website, making sure it continues to run smoothly, and fixing things when they go wrong.
You also receive a monthly report detailing your website's performance and traffic stats, from which you can gauge your success and make data-driven decisions about future enhancements.
Personalized web strategy consultation
In addition to keeping your website in tip-top shape, you have the option to become a strategy partner with me. We'll conduct a one-on-one monthly strategy session to review your website's performance and I will provide you with actionable recommendations to help you use your website to achieve your business goals.
We'll go over what's working for you and what isn't, and we'll talk about questions like:
- How can we maximize the reach of your online presence?
- How can we bring more people to your website and increase the amount of time they spend there?
- And most importantly, how can we convert these people into clients, customers, or supporters?
But can't I handle website maintenance myself?
Of course you can! But the world of website maintenance can be time-consuming, tedious, and a little dangerous if you don't know what you're doing. Your time is valuable and can be better spent on what you do best - running your business.
If you want to get the most out of your investment and focus on what's really important, it makes sense to have a knowledgeable partner on your side to help keep your website in tip-top shape.
What plan is best for me?
Everyone's needs are different. You have the option for me handle only your essential website care, or work with me on a strategic partnership level to ensure that your website continues to grow and thrive.
With all plans, you'll get peace of mind knowing that your website is secure, fully operational, and that you have someone you can call if your website goes down.
You can read about the three website care plans that I offer below:
$1250/year (16.6% savings)
- WordPress software updates
- Daily cloud backups
- Monthly status report with traffic stats
- Daily security scan
- Hack repair
- Uptime monitoring
- Training videos
$2250/year (16.6% savings)
- All Essential Care benefits, plus:
- Monthly status report with traffic stats and search engine rankings
- Daily performance scan
- eCommerce support
- 1 hour of support per month *
$5000/year (16.6% savings)
- All Premium Care benefits, plus:
- 2 additional hours of support per month (3 hours total)*
- One strategy session per month **
The Essential Care plan is ideal for small business and non-profit organizations who do not update the content of their websites on a regular schedule.
Here's what's included:
- Peace of mind knowing that your website is secure and fully operational, and that you have someone you can call if your website goes down.
- Application of all website software updates. I will personally test your website after applying these updates to confirm that it is fully functional and fix and bugs introduced during this process.
- Daily backups stored remotely on Amazon's 3S cloud, ready to be deployed in the event they are needed.
- Monthly report detailing the health of your website and a snapshot of your traffic.
- Daily security scan to confirm that your website is virus-free.
- Unlimited restoration/cleanup of your website in the event that it is ever hacked or injected with malware.
- Uptime monitoring of your website to confirm that it is always online. I will receive a notification if it is ever down for more than a few minutes, and I will take action to get it back online as soon as possible.
- WordPress training videos in your website dashboard to help make your editing process as easy as possible.
The Premium Care plan is designed for business owners who need regular assistance making website updates, want to keep tabs on their search engine rankings, and/or run an eCommerce store.
You'll get all Essential Care benefits, plus:
- Search engine rankings for up to 10 keywords/phrases related to your business included in your monthly report.
- Daily performance scans to ensure that your website is loading quickly for your visitors. If your website is sluggish, I will do what is within my power to speed it up.
- Support for eCommerce to ensure that your storefront operates smoothly.
- 1 hour of support time for items outside the scope of website care, including content updates, stylistic changes, form creation/configuration, or consultation.
The Strategic Partner plan is designed to take your business to new heights! It's ideal for those who need assistance with an active online presence and want the most effective online marketing strategies possible.
You'll receive all Premium Care benefits, plus:
- 3 hours of support time for items outside the scope of website care, including content updates, stylistic changes, form creation/configuration, or consultation.
- Monthly strategy session to review your website performance and discuss recommendations for helping you achieve your business goals.
At this time Website Care plans are only offered for websites that I personally create.
* Support time covers items outside the scope of website maintenance such as content updates, stylistic changes, form configuration, consultation, etc. Support time does not rollover from month to month.
** Website strategy sessions must be booked at least one week in advance. They last 60 minutes and are conducted via phone or Skype. These strategy sessions do not rollover from month to month.